The Hearing Aid Compatibility Act of 1988 (HAC)

The Hearing Aid Compatibility Act of 1988 (HAC Act), requires that all ‘essential’ telephones and wireless telecommunications devices manufactured or imported for use in the United States must be hearing aid compatible according to the Federal Communications Commission (FCC).

Users with hearing devices such as hearing aids or cochlear implants may experience interference or a type of feedback when using or in close proximity to wireless devices.

To ensure the compatibility of the hearing devices with wireless products, an industry standardized rating system was devised to aid users in finding the most beneficial device that provides the best quality of audible clarity with the least interference.

The ratings should be looked at as a guide or referencing aid and not as a guarantee as the results for each user will vary according to their respective hearing device and individual degree of hearing loss.

Not all wireless devices are rated.  Wireless devices that are rated will have the rating displayed on the box along with other relevant information.

For best results, it is recommended that users with a hearing device consult a medical professional for evaluation before purchasing or testing a wireless device.

Ratings

According to the American National Standard Institute (ANSI) standard C63.19 there are two sets of standardized ratings for digital handsets.

An ‘M’ and ‘T’ rating are used to determine the value of likely interference or immunity of a wireless device in compatibility to a hearing device based on a level of numerical value from 1-4.

An ‘M’ rating is determined by the reduced radio frequency interference to enable acoustic coupling with hearing aids that do not operate in telecoil mode.

A ‘T’ rating is determined by the reduced radio frequency interference to enable inductive coupling with hearing aids that operate in telecoil mode. 

To be considered hearing aid-compatible, a digital wireless handset for acoustic coupling must meet a requirement of ‘M3” under the ANSI standard and ‘T3’ for inductive coupling.

Types of Phones Offered by CWW

PDAs (smartphones) generally have advanced features such as expandable memory, enhanced camera, Bluetooth, video, Internet access, touch screen UI, faster processing, email, full QWERTY keypads, and in many cases Windows Office Mobile, to meet the demands of mobile business professionals and consumers.

Good: Handsets provide lower cost voice service. Typically include basic texting, limited web browsing and e-mail capability. 

Better: Handsets offer upgraded voice. Advanced web browsing with e-mail, camera and video capability, social media and download functionality.

Best: Handsets incorporate new technologies and high data speeds, advanced voice/web browsing and e-mail capability, as well as increased storage, high-resolution display, enhanced camera with video capability, social media and download app functionality. Feature phones can operate on 3G and 4G networks.

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

For more information on the requirements for Hearing Aid Compatibility (HAC) for digital wireless devices, log on to the FCC’s site at http://www.fcc.gov/cgb/consumerfacts/hac_wireless.html .

A list of current and previously sold Carolina West Wireless handsets and their HAC rating can be found in the table below.

MANUFACTURER TIER MODEL INFO
Apple Better iPhone 4S

FCC ID NUMBER: BCG-E2430A

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: N/A

Wi-Fi: Yes

Months Sold in 2017: January -

Apple Best iPhone 5s

FCC ID NUMBER: BCG-E2642A

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/850/1900

HAC RATING: M3/T4

Wi-Fi: Yes

Months Sold in 2017: January -

Apple Best 6

FCC ID NUMBER: BCG-E2816A

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/850/1900

HAC RATING: M3/T4

Wi-Fi: YES

Months Sold in 2017: January -

Apple Best 6 Plus

FCC ID NUMBER: BCG-2187A

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/850/1900

HAC RATING: M3/T4

Wi-Fi: YES

Months Sold in 2017: January -

Apple Best 6s

FCC ID NUMBER: BCG-E2946A

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/850/1900

HAC RATING: M3/T4

Wi-Fi: YES

Months Sold in 2017: January -

Apple Best 6s Plus

FCC ID NUMBER: BCG-E2944A

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/850/1900

HAC RATING: M3/T4

Wi-Fi: YES

Months Sold in 2017: January -

Apple Best 7

FCC ID NUMBER: BCG-E3091A

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/900/2100

HAC RATING: M3/T4

Wi-Fi: YES

Months Sold in 2017: January -

Apple Best 7 Plus

FCC ID NUMBER: BCG-E3092A

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/900/2100

HAC RATING: M3/T4

Wi-Fi: YES

Months Sold in 2017: January -

Apple Best 5 SE

FCC ID NUMBER: BCG-E3042A

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M3/T4

Wi-Fi: YES

Months Sold in 2017: January -

HTC Better A32E

FCC ID NUMBER: NM80PM9200

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: M4/T4

Wi-Fi: YES

Months Sold in 2017: January - February

Kyocera Good DuraXa

FCC ID NUMBER: V65E4520

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: M4/T4

Wi-Fi: No

Months Sold in 2017: January -

LG Good 170

FCC ID NUMBER: ZNFVN170

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: M4/T4

Wi-Fi: No

Months Sold in 2017: January -

LG Best G5

FCC ID NUMBER: ZNFLS992

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/850/1900

HAC RATING: M3/T3

Wi-Fi: Yes

Months Sold in 2017: January -

LG Best G6

FCC ID NUMBER: ZNFLS993

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M4/T3

Wi-Fi: Yes

Months Sold in 2017: May

LG Good 550

FCC ID NUMBER: ZNFUS550

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/850/1900

HAC RATING: M4/T4

Wi-Fi: Yes

Months Sold in 2017: July-

LG Good K200

FCC ID NUMBER: ZNFUS610

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/850/1900

HAC RATING: M3/T4

Wi-Fi: Yes

Months Sold in 2017: June-

LG Better K8

FCC ID NUMBER: ZNFUS375

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/850/1900

HAC RATING: M4/T4

Wi-Fi: Yes

Months Sold in 2017: January

Motorola Best Moto X Second Gen

FCC ID NUMBER: IHDT56QA1

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/850/1900

HAC RATING: M4/T3

Wi-Fi: Yes

Months Sold in 2017: January -March

Motorola Better Moto G4 Play XT 1607

FCC ID NUMBER: IHDT56VD6

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: M3/T3

Wi-Fi: Yes

Months Sold in 2017: January -

Motorola Better Moto E

FCC ID NUMBER: IHDT560C7

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M3/T3

Wi-Fi: Yes

Months Sold in 2017: January -

Motorola Best XT 1093

FCC ID NUMBER: IHHDT58QA3

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/850/1900

HAC RATING: M4/T4

Wi-Fi: Yes

Months Sold in 2017: January -June

Samsung Good R480

FCC ID NUMBER: A3LSCHR480C

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: M4/T3

Wi-Fi: No

Months Sold in 2017: January -

Samsung Better Galaxy Grand Prime

FCC ID NUMBER: A3LSMG530R4

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M4/T4

Wi-Fi: Yes

Months Sold in 2017: January -

Samsung Best Galaxy S6

FCC ID NUMBER: A3LSMG920R7

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M4/T3

Wi-Fi: Yes

Months Sold in 2017: January - April

Samsung Best Galaxy S6 Edge

FCC ID NUMBER: A3LSMG925R7

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M4/T3

Wi-Fi: Yes

Months Sold in 2017: January -

Samsung Best Galaxy S7

FCC ID NUMBER: A3LSMG930US

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M4/T3

Wi-Fi: Yes

Months Sold in 2017: January -

Samsung Best Galaxy S8

FCC ID NUMBER: A3LSMG950U

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M4/T3

Wi-Fi: Yes

Months Sold in 2017: May

Samsung Best Galaxy S8+

FCC ID NUMBER: AL3SMG955U

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M3/T3

Wi-Fi: Yes

Months Sold in 2017: May

Samsung Best Galaxy S7 Edge

FCC ID NUMBER: A3LSMG935US

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/1900

HAC RATING: M4/T3

Wi-Fi: Yes

Months Sold in 2017: January -

Samsung Better Samsung J3

FCC ID NUMBER: A3LSMJ327P

AIR INTERFACE: CDMA/LTE

FREQUENCY BANDS: 800/1900/LTE

HAC RATING: M3/T3

Wi-Fi: Yes

Months Sold in 2017: August-

Sonim Better XP3405

FCC ID NUMBER: WYPC21F007AA

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: M4/T3

Wi-Fi: No

Months Sold in 2017: January -

Sonim Better xp3400

FCC ID NUMBER: WYPC21F007AA

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: M4/T3

Wi-Fi: No

Months Sold in 2017: January -

Sonim Better XP4400

FCC ID NUMBER: WYPC21F007AC

AIR INTERFACE: CDMA

FREQUENCY BANDS: 800/1900

HAC RATING: M4/T4

Wi-Fi: No

Months Sold in 2017: January -