HAC Information

The Hearing Aid Compatibility Act of 1988 (HAC)

The Hearing Aid Compatibility Act of 1988 (HAC) The Hearing Aid Compatibility Act of 1988 (HAC Act), requires that all ‘essential’ telephones and wireless telecommunications devices manufactured or imported for use in the United States must be hearing aid compatible according to the Federal Communications Commission (FCC). Users with hearing devices such as hearing aids or cochlear implants may experience interference or a type of feedback when using or in close proximity to wireless devices. To ensure the compatibility of the hearing devices with wireless products, an industry standardized rating system was devised to aid users in finding the most beneficial device that provides the best quality of audible clarity with the least interference. The ratings should be looked at as a guide or referencing aid and not as a guarantee as the results for each user will vary according to their respective hearing device and individual degree of hearing loss. Not all wireless devices are rated. Wireless devices that are rated will have the rating displayed on the box along with other relevant information. For best results, it is recommended that users with a hearing device consult a medical professional for evaluation before purchasing or testing a wireless device. Ratings According to the American National Standard Institute (ANSI) standard C63.19 there are two sets of standardized ratings for digital handsets. An ‘M’ and ‘T’ rating are used to determine the value of likely interference or immunity of a wireless device in compatibility to a hearing device based on a level of numerical value from 1-4. An ‘M’ rating is determined by the reduced radio frequency interference to enable acoustic coupling with hearing aids that do not operate in telecoil mode. A ‘T’ rating is determined by the reduced radio frequency interference to enable inductive coupling with hearing aids that operate in telecoil mode. To be considered hearing aid-compatible, a digital wireless handset for acoustic coupling must meet a requirement of ‘M3” under the ANSI standard and ‘T3’ for inductive coupling. Types of Phones Offered by CWW PDAs (smartphones) generally have advanced features such as expandable memory, enhanced camera, Bluetooth, video, Internet access, touch screen UI, faster processing, email, full QWERTY keypads, and in many cases Windows Office Mobile, to meet the demands of mobile business professionals and consumers.

Good: Handsets provide lower cost voice service. Typically include basic texting, limited web browsing and e-mail capability.

Better: Handsets offer upgraded voice. Advanced web browsing with e-mail, camera and video capability, social media and download functionality.

Best: Handsets incorporate new technologies and high data speeds, advanced voice/web browsing and e-mail capability, as well as increased storage, high-resolution display, enhanced camera with video capability, social media and download app functionality. Feature phones can operate on 3G and 4G networks.

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

A list of current and previously sold Carolina West Wireless handsets and their HAC rating can be found in the table below.

MANUFACTURER
TIER
MODEL
FCC ID NUMBER
HAC RATING
Apple
Best
8
BCG-E3159A
M3/T4
Apple
Best
8+
BCG-E3160A
M3/T4 
Apple
Best
X (10)
BCG-E3161A
M3/T4
Apple
Best
XR
BCG-E3220A
M3/T4
Apple
Best
XS
BCG-E3218A
M3/T4
Apple
Best
XS Max
BCG-E3219A
M3/T4
Apple
Best
11
BCG-E3309A
M3/T4
Apple
Best
11 Pro
BCG-E3305A
M3/T4
Apple
Best
11 Pro Max
BCG-E3306A
M3/T4
Hot Pepper
Good
Ghost HP-A81C
2APD4-A81c
M4/T3
LG
Better
LG K8 Plus
ZNFSP200
M3-T3
LG
Best
LG G7 Thin Q
ZNFLS998
M3/T3
LG
Better
Stylo 5
ZNFQ720QM
M4/T3
LG
Good
K8s
ZNFX220PM
M3/T3
LG
Better
G7 Fit
ZNFQ850QM
M4/T3
LG
Best
G8 Thin Q
ZNFG820UM
M4/T3
Motorola
Better
Moto E6 XT 2005
IHDT567A2
M4/T3
Motorola
Better
Moto G7 Power XT 1955
IHDT56XQ1
M4/T3
Motorola
Good
Moto G7 Play XT 1952
IHDT56XR1
M4/T3
Motorola
Best
Moto G7 XT 1696
IHDT56XPi
M4/T3
Samsung
Better
Galaxy A10e
A3LSMA102U
M3/T3
Samsung
Better
A20
A3LSMA205U
M3/T3
Samsung
Better
A50
A3LASMA505U
M3/T3
Samsung
Best
Galaxy S9
A3LSMG960U
M4/T3
Samsung
Best
Galaxy S9+
A3KSMG965U
M4/T3
Samsung
Best
Galaxy S10e
A3LSMG970U
M4/T3
Samsung
Best
Galaxy S10
A3LSMG973U
M4/T3
Samsung
Best
Galaxy S10 Plus
A3LSMG975U
M4/T3
Samsung
Best
Galaxy S8
A3LSMG950U
M4/T3
Samsung
Best
Note 9
A3LSMN960U
M4/T3
Samsung
Best
Galaxy S20
A3LSMG981U 
M3/T3
Samsung
Best
Galaxy s20 Plus
A3LSMG986B
M4/T3
Sonim
Good
XP3405
WYPC21F007AA
M4/T3
Sonim
Good
XP3400
WYPC21F007AA
M4/T3
Sonim
Better
XP4400
WYPC21F007AC
M4/T4
Sonim
Best
XP8
WYPPC4000
M4/T4

 

Information on hearing aid compatibility is available from the Federal Communications Commission at

https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones

General information regarding hearing aid-compatible and non-hearing aid compatible handset models is available at

http://gari.info/

 

Update 04-03-2020